FREQUENTLY ASKED QUESTIONS

  In the interest of public safety, the City of Tuscaloosa is implementing a clear bag policy for all public events held at the Tuscaloosa Amphitheater. This policy limits the size and types of bags allowed into the venue by patrons and staff. Beginning immediately, patrons will be able to carry the following style and size of bag- Bags that are composed

into the facility: of a clear- Patrons also will be able to carry other items allowed into the venue such as binoculars, point-and-shoot cameras (no removable lenses),

- Clear plastic re-sealable bags, no larger than one gallon, limit two per person. 

plastic or transparent vinyl material and are no larger than 12” x 12” x 8”. Logos are allowed, but may only be on one side of the bag. and smartphones, but their cases/bags will not be allowed (items within the clear bag must be loose). 

Exceptions will be made for bags required for medical needs upon proper inspection. All non-permissible bags must be removed from the Amphitheater grounds. Non-permissible bags or items will not be stored by the Amphitheater or allowed to remain on the grounds.  

ACCESSIBLE PARKING

Is located in the east parking lot at Gate 20. You do not need a parking pass as long as you have a state issued handicap license tag or an ADA hang tag placard visible to the police and the parking attendants. ADA parking is on a first come, first serve basis with appropriate handicap credentials. If this lot is full, patrons needing assistance will be directed to the intermodal facility to ride an accessible bus that will drop patrons at entrance gate 7.  

ACCESSIBLE SEATING

Is available throughout the venue. Please contact the box office at (205) 248-5280 for information.   

ADMISSION

This will be a ticket free event. Seating is first to come, first served. GA Pit will operate on 1 in 1 out upon reaching capacity

ALCOHOL

There shall be no consumption of alcohol at the Tuscaloosa Amphitheater by minors or as otherwise prohibited by law. IDs are required may be checked for all alcohol purchases regardless of age. All drinks except unopened water or soda bottles have to be discarded on exit from the event boundries.

AMERICANS WITH DISABILITIES

ACT (ADA)

The City of Tuscaloosa represents and warrants that, as a place of "public accommodations," the Tuscaloosa Amphitheater is in compliance with the applicable provisions of the Americans With Disabilities Act. Disabled access parking is located in the east parking lot at Gate 20. A parking pass is not required as long as you have a state issued handicap license tag or an ADA hang tag placard visible to the police and the parking attendants. Disabled access seating is available throughout the facility. Please contact the Box Office at (205) 248-5283 for more information. ADA parking is on a first come, first serve basis with appropriate handicap credentials. If this lot is full, patrons needing assistance will be directed to the intermodal facility to ride an accessible bus that will drop patrons at entrance gate 7.

ANIMALS / PETS

With the exception of seeing-eye dogs or other service animals or animals used as part of a production, no pets are allowed in the facility. Guests requiring the assistance of service animals must show proper credentials.

ATMS

Capstone Bank ATMs are located on the exterior of the restroom buildings facing each plaza.

BAG POLICY

In the interest of public safety, the City of Tuscaloosa has implemented a clear bag policy for all shows and events held at the Tuscaloosa Amphitheater. This policy limits the size and types of bags allowed into the venue by patrons and staff.

• Bags that are composed of a clear or transparent vinyl material and ar no larger than 12" x 12" x 8". Logos are allowed, but may only be on one side of the bag. Items within tote must be loose.

• Clear plastic resealable bag: Bags should be no larger than 1 gallon. Limit two per person.?

• Patrons will be able to carry other items allowed into the venue such as binoculars, point and shoot cameras, and smart phones, but thier cases/bags will not allowed in. Items within the clear bag must be loose.

​

BICYCLE PARKING

Dedicated bicycle parking is available near the main facility entrance. The City of Tuscaloosa is not responsible for lost or stolen bicycles.

BLANKETS

Blankets are permitted but will need to be searched along with all bags brought into the venue.

CAPACITY

The Tuscaloosa Amphitheater Capacity is 8,410. From time to time, there will be a general admission event with standing-room only access to the lower bowl.

CAMERAS

Cameras are allowed on an event-to-event basis subject to the approval of the artist/performer. If cameras are allowed, guests may bring in a non-professional (point-and-shoot) style camera with no removable lenses.

COOLERS AND PICNIC BASKETS

Are not allowed anywhere within the event venue.

COURTESY

The Tuscaloosa Amphitheater is a family-friendly facility. Please do your part in promoting a family-friendly atmosphere by showing common courtesy to fellow guests and refraining from using profanity or engaging in unsafe, illegal or offensive behavior.

CLOTHING

Shirts and footwear must be worn at all times. Failure to comply with this policy may result in expulsion from the Amphitheater.

DIRECTIONS

For directions to the venue, please click here

DROP-OFF AND PICK-UP AREA

A drop-off / pick-up area is located near the main gate entrance on Jack Warner Parkway. Buses and Limos must use the circular driveway past the main gate. Patrons needing additional assistance from the drop off area can contact the Administrative Office in advance at (205) 248-5280 for assistance.

FAMILY RESTROOMS

Family restrooms are located in each restroom building inside amphitheater.

FOLDING CHAIRS

Are not allowed in the amphitheater, but are allowed surrounding the venue.

FOOD & BEVERAGES

Are available throughout the venue. Outside food and beverages are not allowed.

ID REQUIRED

For all guests wishing to purchase alcohol in the venue. This is a city of Tuscaloosa Law. 

INSPECTION

For your safety and the safety of others, guests and their possessions may be subject to inspection as condition of admittance. Guests should have their bags open and available for inspection upon entering the Amphitheater.

INTOXICATED PATRONS

Intoxicated patrons may be denied admittance to the Amphitheater.

LOST AND FOUND

The Tuscaloosa Amphitheater provides "lost and found" services at the guest services window at the Box Office. The City of Tuscaloosa is not responsible for items lost, misplaced or stolen at the Tuscaloosa Amphitheater. Items will remain in lost and found for thirty days; call 205-248-5280 to recover lost items.

LOST CHILDREN

Please seek the assistance of venue personnel if your child is lost during an event. If you encounter a lost child, please take the child to Guest Services in our Main Box Office Building.

MISCELLANEOUS PROHIBITED ITEMS

Aerosol cans, cameras with removable lenses and flashes, coolers, picnic baskets, fireworks, chairs (folding or otherwise), illegal drugs, gifts for the artist/performer, laser pens and pointers, noisemaking devices, framed backpacks, musical instruments, skateboards or inline skates, outside food and beverage, video cameras or other recording devices, weapons, personal property that is a potential hazard to others and any other items deemed inappropriate or dangerous by the City of Tuscaloosa are prohibited at the Tuscaloosa Amphitheater.

MOTORCYCLES

may park at their own risk in the lots. There is not a specific parking area for motorcycles. Motorcycles cannot be parked in the front plaza and will be subject to towing if left there.

PARKING

PARKING

The Amphitheater parking plan may be viewed on the Amphitheater website. RVs, mobile homes, trailers and other over-sized vehicles are prohibited to park at the Amphitheater unless specifically excepted by the City of Tuscaloosa. Overnight parking is prohibited; vehicles parked overnight may be subject to towing. 

POST-EVENT PROCEDURE

All guests at Amphitheater events are required to exit the facility within thirty minutes after the event concludes.

PRIVATE VENDING

Private vending is prohibited within the Amphitheater parking lot and grounds.

RESTROOMS

Are located on both sides of the amphitheater and offer accessible and family facilities. There are also restrooms located in the premium outdoor viewing areas.

SEARCHES

All persons entering the venue are subject to a search for the safety of all guests.

SEATING (ACCESSIBLE)

The Tuscaloosa Amphitheater a handicap accessible venue. For accessibility options, please contact the Box Office at (205) 248-5283.

SMOKING & TOBACCO USE

Smoking is only allowed at designated areas at the top of sections 201 and 205. We request that all guests respect this policy and refrain from use of all tobacco products, including but not limited to smoking and chewing tobacco anywhere other than the designated area. Violation of this policy may result in expulsion from the facility.

STROLLERS

STROLLERS

Strollers are permitted at the Amphitheater. However, it is recommended that strollers not be taken into the Amphitheater because they must be left at a location determined by the Amphitheater Director upon entering the facility at the guest's own risk. Strollers may not be taken to seats or stored in aisles. The City of Tuscaloosa will not monitor stored strollers and is not responsible for lost or stolen strollers.

TAXIS, RIDESHARE, JOYRIDE

Pick up and drop off is available outside the main entrance or you may visit Guest Services for assistance.

UMBRELLAS

Umbrellas are expressly prohibited at the Tuscaloosa Amphitheater. All events are rain or shine. Guests are encouraged to bring parkas or rain jackets in the event of rain.

WEATHER

All events are rain or shine. The social media accounts found at the bottom of this page will be the fastest way to recieve updates. Check the website or call the venue (205) 248-5280 on the day of the event for severe weather conditions that may change show time. Also you can tune in to WVTM-TV Alabama's 13 for current severe weather issues.

WHEELCHAIRS

We can assist with patrons with special needs transporting in our golf cart. They should alert a staff member upon arrival at the front gate or call in advance to (205) 248-5280.